Heathrow T2 – Proud to have been part of such an epic project

Heathrow is the world’s busiest airport in terms of passenger numbers and Terminal 2 is the biggest addition to the airport since Terminal 5 in 2008.

The monumental new structure is six times bigger than the original, it cost £2.5 billion and took 5 years to complete.

The terminal itself is a vast, giant 5 storey steel structure measuring 220x 200m but the layout is designed with the ‘passenger experience’ at the forefront, in fact every passenger will be able to get from plane to terminal exit in 5 minutes. The terminal will handle over 20 million passengers a year.

Logistical constraints complicated the build (T2 is right in the middle of the airport) but ultimately the construction phase was completed without disruption to daily operations.

The pressure was on for the epic fixtures, furnishings and equipment stage in order to meet the terminal opening date of June 4th.

In November of 2013 Metric were appointed by Carillion as HAL’s Logistics centre for the new terminal. This originally involved 500 pallets going through our warehouse which we needed to pick, pack and deliver to the airport via the CLC Logistics Centre in Colnbrook. This duly increased to 700 pallets!

Our air-side passes facilitated the process and we were able to station an on-site team (ranging from 4 to 10 people) at the airport to meet the daily deliveries and fix and fit everything into place.

The project was not just a challenge due to the enormity of the building itself but also due to the diversity of the product requirement which ranged from ride-on floor cleaners, escalator cleaners, defibrillators, crockery and cutlery, sanitary bins, recycle bins, golf bags, pushchairs and marquees to medical equipment/screens, barriers, stationery, computers, pcs, vending machines even teddy bears! We installed workstations and miles and miles of anti-fatigue matting. The list goes on and on. Goods worth several millions passed through our warehouse and were delivered to the airport with no loss and no damage.

By the time T2 opened it had undergone 182 trials involving 14,000 people and we played an integral part in making these happen moving drinks, food, trolleys, wheelchairs and even people around!! The team were even there to assist with the opening of the terminal by Her Majesty the Queen on 24th June.

Our involvement continues indefinitely in the day to day operations – at least until the last of the 25 airlines have moved in.

This is what our client had to say about us!

“On behalf of Oxcal and Heathrow Airport Limited I would like to thank Metric and all their wonderful staff for their professional, patient and outstanding approach to the project. It has been a full-on battle to supply and fit the terminal out ready for the opening on 4th June. We as a team succeeded and executed in proud fashion.
This massive achievement would have not been possible without Metric being onboard.

It has been an absolute pleasure to work with you all”

Vernon Rozycki
FF&E Manager
Operational Readiness – Terminal 2