Richmond Housing Partnership

To complement its BREEAM credentials, the furniture specification for the building demanded an equal environmental standard. With that in mind all the products selected by Metric came from ISO 14007 accredited suppliers. In order to meet our strict completion deadlines we took delivery of all furniture at our own warehouse, where all products were unpacked and inspected, and any faults or problems were resolved in advance of our scheduled delivery. This also allowed us to be more efficient and economical in our site deliveries and removed the chance of any delays to the implementation process.

The success of this project was in the planning. We invested time in getting to know our client’s business in order that we were able to deliver a highly productive workspace to best suit the function of each department. This included the creation of both formal and informal meeting areas, open plan workstation areas and, most recently, the inclusion of an enclosed meeting ‘pod’ for small break-out meetings where privacy is required. We also incorporated an impressive reception area and a communal staff canteen.

Metric completed the work on-time and on budget in accordance with the client’s requirements.

I was very impressed at the professionalism, responsiveness and customer focused approach from Metric.

From the planning stage, Metric took time to get to know our business and really understand our requirements and as a result they did an excellent job in responding to our brief. The space planning and design services were excellent and the filtered choice of furniture was exactly in keeping with the style and look we wanted to create. The excellent relationships Metric have with their supply base ensured we got excellent value for money and the overall costs were affordable and in line with our budget.

All furniture was delivered on time, to a very high standard and the fitting team were brilliant, friendly and helpful in setting up the office and responding to the minor tweaks we wanted on site. The high level of service we got didn’t stop when the furniture was installed. The team did a great job of quality checking each piece and kept us informed right throughout the process.

The feedback from our employees and Board has been brilliant – everyone is really proud of the new office environment and there’s a real buzz of excitement in the office. I would recommend the team at Metric very highly and would definitely use them again on other projects.

Amina Graham
Executive Director of
Corporate Services
Richmond Housing Partnership